Cancellation Policy

Cancellation of Non-Personalized Orders:

For all non-customized orders, HeyBliss allows cancellations within 24 hours of placing the order. Cancellations can be approved as long as the box has not been dispatched.

However, if the cancellation request is made after the order has been dispatched, a shipping fee + RTO (Return to Origin) fee 

Note: We put a lot of love and care into preparing your order, and we believe it will bring joy to you or your loved ones. We encourage you to reconsider canceling your order and give us the opportunity to make your experience with HeyBliss truly delightful.

Cancellation of Personalized Orders:

Once an order for personalized products is placed and involves any form of customization, it cannot be canceled or modified under any circumstances.

Note: Our personalized products are crafted especially for you with great attention to detail. We hope you understand that these items are unique and tailored just for you, making cancellations difficult.

Cancellation of International Orders:

Once an international order is placed, it cannot be canceled or modified under any circumstances.

Note: International orders involve a complex logistics process to ensure timely delivery. We appreciate your understanding and patience in this matter.